The Bausch Health project was a true partnership; the teams worked closely together from program design to implementation and measurement. In the beginning, we spent time discovering what Bausch Health wanted out of a year-long Emerging Leaders program including their gaps and the organizational competencies and priorities they wanted to support. We also understood their organization’s training landscape, and how our offerings would fit in and support their overall strategy. We were able to take that information and prepare a detailed curriculum map using several learning methods focused on 4 key areas: General Leadership Skills, Driving Performance, Coaching & Motivating and Leadership & Self-Development.
The foundation of the year-long Emerging Leaders program was our off-the-shelf leadership eLearning courses that are designed in microlessons. We customized these to meet their needs for a global and cross functional audience (we make this process super easy, by the way) and then we added other custom blended learning resources to bring the program more fully to life.
We determined that adding on a short, related activity each month, along with a custom coaching guide for the cohort leaders would help drive engagement and pull through. We also drafted monthly program emails for the learners that provided an outline of the months activities and how they tied to the overarching Bausch Health organizational priorities. Upfront, we knew that this program was going to be special and we wanted to capture those results, so we planned for pre- and post-assessments and a learner survey.
The Bausch Health team wanted a program that ran like a well-oiled machine and freed up their time to focus on more important activities instead of focusing on LMS management. We provided their learners with easy access to our Learning Management System, took care of all student enrollments each month and supported any learner questions/technical issues.
Overall, utilizing off-the-shelf resources helped keep the Bausch Health team’s costs down and helped keep the timeline short. We had our first discovery call to discuss the program mid-December and were able to kick-off the year long program in February. It is estimated that creating, delivering, and supporting this program internally would have cost the company 10 times the budget allocated for the program. Plus, we think the results speak for themselves:
- 23% Promotion rate for program participants
- 100% of learners said they learned more about themselves and their management and leadership styles
- 97% of learners said they increased their value to their customers, colleagues, and organization.
- 94% of learners said they were better prepared to lead others in an effective, respectful, and engaging way.