Account Management

We help unlock the business acumen and critical thinking skills needed for your account management teams to be true consultants to their customers. Our courses enable account managers to build a go-to-market strategy to reach and exceed sales goals while building strong relationships with the health systems they serve.

Interested in what an effective account management training program could look like?

Training Topics

View our sample resources for account management training or visit our training catalog to explore these topics today.

Account Planning

Strategies for Effective Account Management

The Account Management Process

Interactive Business Planning Tool

Understanding Organized Customers

Integrated Delivery Networks

Partnering with Organized Providers – application eModule

Accountable Care Organizations

C-Suite Selling

Inside the C-Suite: Lay of the land

Inside the C-Suite: Getting a Seat at the Table

Elevating Your Conversation – Job Aid

Value-Based Selling

Value-Based Care and the Changing Healthcare Delivery Model

Measuring the Patient Experience: The Connection to Quality

Triple/Quadruple Aim eBrief

Hospital Selling

Navigating a Hospital

Selling in the Hospital Environment

Types of Hospital eBrief

Developing a Hospital Profile -Business Planning Tool

Payers And Reimbursement

Alternative Payment Models eBrief

Major Healthcare Payers and Managed Care Payment

Understanding MACRA

Understanding 340B Pricing