3 results for empathy

Selling with Empathy eBrief

Empathy can help sales reps develop more meaningful relationships with customers, especially in challenging times. In this eBrief, we'll take a closer look at the most relevant information needed to sell with empathy, including:
- How empathy fosters connection
- Techniques to help you listen to your customers
- Strategies you can use to practice empathy

Leading with Empathy

Empathy, a key component of emotional intelligence (EQ), can help leaders achieve goals and enhance their ability to influence others. In this module, we'll take a closer look at the most relevant information needed to lead with empathy, including when it's appropriate to demonstrate empathy with others. It also covers how to communicate with more empathy and how to coach others to be more empathetic.

Communicating with Empathy

Every day, you have opportunities to create more meaningful connections with others by using empathy during your discussions. Using empathy in your conversations can help you build stronger, more meaningful relationships. This tool provides practical tips for being more empathetic during discussions and offers questions to help you reflect on how you can build your sense of empathy. It also includes scenarios to help you practice having more empathic conversations with others.