New Hire Training & Sales Training

Onboarding new employees with effective new hire training is the foremost responsibility of the training department of all pharmaceutical companies. Sales reps and account managers who join pharmaceutical companies may or may not have prior industry experience or even not completed pharmaceutical sales training courses. And it can be a difficult business to break into without industry experience.

The complex nature of the industry demands a comprehensive pharmaceutical new hire training and entry level pharmaceutical sales training program as a part of onboarding to develop a thorough understanding of the industry, various regulations, ethics and compliance, pharmacology, business acumen, and soft skills. The sales reps also need to develop the disease state knowledge relevant to their products.

Many global pharmaceutical companies partner with CMR Institute to design custom new hire training and sales training programs leveraging our vast library of off-the-shelf eModules, pharmaceutical sales education training, and other resources. CMR collaborates with the internal team to identify knowledge gaps and maps the content to the desired competencies.


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New Hire Training Topics

Some of our most popular topics for new hire training include:

1. Understanding the Pharmaceutical Industry

  • The Drug Development processAnatomy of a Clinical Reprint
  • Business Trends Within the Biopharmaceutical Industry
  • Classification of Biopharmaceutical Products
  • Follow the Dollar: From Manufacturer to Patient


2. Ethics and Compliance

  • Impact of the HIPAA Privacy Rule
  • Ethics in Interactions with Healthcare Professionals
  • Providing Affirming Healthcare to LGBTQ Communities

3. Pharmacology & Human Body Topics

  • An Introduction to the Language of Medicine
  • Systems of the Body
  • Basic Principles of Drug Actions
  • Pharmacokinetics

4. Business Acumen

  • Customer Focus and its Role in Business Strategy
  • Skills for Navigating the Healthcare Industry in 21st Century
  • Developing a Business Plan
  • Analyzing the Sales Situation

5. Soft Skills

  • Elements of Good Communication
  • Communicating within Teams
  • Effective Business Communication
  • Crafting an Effective Written Message

6. Managed Care Topics

  • Formulary Design
  • Managed Care and the Expanding Care Team
  • The Managed Care Pharmacy
  • Major Healthcare Payers and Managed Care Payment


Disease State/Therapeutic Topics

CMR Institute also has content on the following disease state/therapeutic topics:


  • Asthma
  • Cardiovascular
  • Diabetes
  • Digestive System
  • Endocrine
  • Integumentary
  • Musculoskeletal

  • Nervous System
  • Oncology
  • Reproductive
  • Respiratory
  • Urology

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Our innovative off-the-shelf learning library empowers teams and leaders of pharmaceutical companies to create customizable learning pathways to meet their unique learning needs.

Our library is continually updated to reflect the latest developments impacting life sciences professionals. It saves learning and development leaders time and resources on curriculum updates.

CMR helps many clients with medical device new hire training programs tailored to map out competencies, outcomes, and/or experience levels. Download this worksheet for ideas and inspiration for creating, augmenting, or updating your new hire onboarding plan.

Chat with our training experts to explore how our library of eModules can support your new hire training and sales training programs.

We're here to help.

We understand that a real-world education looks different for all learners. That's why we partner with real-world training experts to develop customizable learning pathways that meet your unique needs.

(800) 328-2615