Hub services, also known as patient hubs or wraparound services, have been helping specialty drug manufacturers improve access to their brands since the early 2000s. These hubs serve as a single point of access connecting manufacturers, specialty pharmacies, health plans/pharmacy benefit managers (PBMs), and patients.

Hub services include patient services, outcomes and data management, and market access. They can support specialty drugs covered under the pharmacy or medical benefits (also known as buy and bill). The overarching goal of hubs is to reduce barriers that can impede patient access to specialty drugs. Although hubs and specialty pharmacies may provide similar services, they are not the same.

Can your sales team distinguish between hub services and specialty pharmacies?

To ensure that your sales team can direct customers to hubs to address concerns that can impede patient access, it is important that they understand the key functions of hub services and the differences from specialty pharmacies. Our newly introduced Hub Services eBrief is designed to help your sales teams gain knowledge about hub services.

The key learning objectives of our new Hub Services eBrief are as follows:

  1. Explain how hub services support manufacturers, payers, specialty pharmacies, physicians, and patients.
  2. Outline the key functions of hubs.
  3. Identify selling strategies to support your company’s hub services.
  4. Consider questions to guide application.

Competition in the hub services market is high; therefore, this eBrief will equip your sales teams with six ready-to-use strategies to support your company’s hub services.

The Hub Services eBrief is now a part of the Specialty Drugs training course. Chat with CMR training experts to make it a part of your learning resources.

Learn More About Off-The-Shelf Content 

CMR Institute always remains vigilant to the changes in this complex healthcare marketplace. Our commitment to our clients and learners is to quickly make appropriate updates to our content, whether within our rigorous review process or driven by a market shift that needs to be addressed immediately.

Our library is continually updated to reflect the latest developments impacting life sciences professionals, helping to advance knowledge, drive performance, and improve healthcare.

To learn more about these updates or our services, please reach out to us below, to find out how you can use these and many other customizable off-the-shelf training resources to create custom and effective training pathways for your teams. Our innovative and completely customizable learning pathways empower teams to become their very best.

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