As a result of the pandemic, clients had to pivot their in-person sales models to virtual selling and needed training to do so quickly and effectively. They also knew employees would need additional skills while they had valuable time available for training. Learning new skills would help them to not only survive but to thrive in this new environment and well into the future.
The CMR Solution
By partnering with our clients and listening to their needs, we identified specific topics that were important and urgent, creating brand-new interactive eLearning courses to address those needs.
- Effectively Engaging Customers
- Empathy/Emotional Intelligence
- Business and Industry Acumen
The Results
Dozens of organizations are currently taking advantage of at least one of these new learning resources and they are being utilized in various ways, such as:
- Companywide launch to educate their teams on telemedicine.
- Paced cohort program for in-position career advancement.
- Modules added into learning libraries for on demand access.