Have you ever purchased something and wished it came with better instructions? Perhaps it was that bookshelf you bought that took 7 hours to build instead of the 2 hours the light-weight instructions promised. Or have you had a product for years but never really knew its potential or how to make the best use of it? Perhaps now you are thinking about that electronic device that you had to have… but never knew how to get all the value from it. I could go on and on about the need for pre and post-sales support in all areas of our lives.

When it comes to training, curating your solution, implementation, and ongoing support are the keys to achieving impactful results. You could purchase a big subscription and only find alignment with a small group of the resources. You could purchase the exact training you need but if you do not implement it correctly you could waste time (like the bookshelf example). Similarly, you could implement seamlessly but not have the ongoing support and pull-through you really need to maximize your investment (think about the features of that device that you had no clue about).

At CMR we support our clients throughout all phases of the buying process – including after!

Before The Purchase

After many decades of experience taking care of our clients – and we have a 98% retention rate – we challenge you to make sure you’re getting the value you need from your training partner. Do you get this support before launch, during launch, and ongoing?

Before Purchase (ensure you know what you’re buying and that everything you buy has value to YOU).

Flexible Pricing Models

We recommend the model that will fit your usage.

Transparent Upfront Pricing

We maximize and protect the training budget.

Comprehensive Content Curation

We align with your competencies and behaviors to ensure everything maps to our content library.

Meeting Support

We help with communication and buy-in from key leadership on training initiative.

During Implementation

Implementation (ensure your learners’ user experience is simple and you have the support to ensure learners actually use the solutions you’ve purchased).

Goal Setting

We ensure an understanding of goals and set metrics to support ongoing measurement and adjustment as needed

Ensure A Range Of Soultions

We provide full technology support, testing, and integration with client’s LMS/LXP partner or our clients can choose to use CMR Institute’s LMS.

Launch Support

Launch calls with participants, field and/or training management, webinars when needed, emails, etc.

After Implementation

After Implementation (ensure continuous measurement and improvements).

Don’t get stuck with the gizmo that you really liked the look of, but never really figured out how to make work for YOU. We’d love to talk to you about your training needs – and share failed bookshelf stories!

CMR Institute’s mission is focused on advancing knowledge, driving performance, and enhancing healthcare. Supporting our clients with effective implementation and ongoing support is based on our commitment and promise to be an extension of our customers’ amazing team members. Interesting in learning more? Visit our case study section on our website to learn how customers are getting the most our of their training .

Content Options

The option to switch or add content to ensure training has the right content for the right audience at the right time.

Commitment

Commitment to ensure content/training is working through pre/post-tests, surveys, and other feedback mechanisms.

Dedicated Account Team

A dedicated account management team that stays in contact and checks in. They provide monthly reporting of program activity, content revisions and updates, and act as a direct line of support for your learners to contact anytime they have questions.

Don't Get Stuck with Gizmos

Don’t get stuck with the gizmo that you really liked the look of, but never really figured out how to make work for YOU. We’d love to talk to you about your training needs – and share failed bookshelf stories!

CMR Institute’s mission is focused on advancing knowledge, driving performance, and enhancing healthcare. Supporting our clients with effective implementation and ongoing support is based on our commitment and promise to be an extension of our customers’ amazing team members. Interesting in learning more? Visit our case study section on our website to learn how customers are getting the most our of their training .

Schedule Virtual Meeting

Schedule Virtual Meeting

Set up a quick 30-minute meeting with one of our experts to learn more about our offerings or to schedule a free content demo.

Browse The Catalog

Browse The Catalog

Take a minute to explore our available training topics. We can combine our 450+ eLearning courses and training tools into a tailored learning solution to meet your specific needs.

Get More Information

Get More Information

Want to learn how you can use these modules and others, to create an impactful learning program for your team? Call (800) 328-2615 or email us by clicking the button below.