The healthcare landscape continues to evolve with the COVID-19 crisis and interactions with customers in healthcare settings have shifted significantly. In Part II of our virtual roundtable discussion (see Part 1 here) with a physician and a health system executive – we gained valuable insight into the continued challenges they are facing and how trainers can ensure their customer-facing teams have the knowledge they need to help.
In this session, you’ll learn the type of support that distinguishes a successful rep or account manager from the competition, and how to stay relevant and valuable to your customers.
As you formulate your value-based approach, these resources may help you in your journey to being a partner now and in the future.