Effective communication is essential to organizational success. All team members, especially managers, must foster a collaborative, supportive environment based on open communication and trust, building engagement and productivity.

Effective communication, however, requires practice. Business communication takes different forms and isn’t limited to speech. Understanding the fundamentals of effective business communication helps achieve organizational goals and objectives, builds internal and external relationships, and facilitates innovation.

CMR Institute offers the Managing Business Communication curriculum for life sciences companies to develop this critical skill for employees. Over time, communication methods and processes have evolved with the workforce becoming more diverse and multicultural. Additionally, hybrid work environments and social media have added a new dimension to communication practices. The onus lies on organizations to create awareness and sensitivity in employees about diversity, equity, and multiculturalism and build skills to communicate effectively in various scenarios.

What’s New?

With our dedication to keeping content up-to-date and relevant, we have made significant updates to the Managing Business Communication curriculum, comprised of the following 10 eModules:

  1. Managing by Communicating
  2. Effective Business Communication
  3. The Communication Process Model
  4. Elements of Skillful Communication
  5. Cultivating a Diverse and Inclusive Workplace
  6. Crafting an Effective Written Message
  7. Choosing the Right Form of Business Communication
  8. Conducting Team Meetings and Managing Conflict
  9. Crafting Business Presentations that Make an Impact
  10. Multicultural Communication

The updates involved expanding our sections on hybrid meetings and informal communication for today’s workforce. Another key update was around the role of effective communication in creating psychological safety in a workplace.

We made major updates to the module on effective communication in a diverse and inclusive workplace. Learners will be able to understand the importance of diversity, equity, inclusion, and belonging (DEIB) in general and from the perspective of life sciences and pharmaceutical industries. Through scenario-based learning, they will grasp how demographic differences require various management and communication approaches. Through expanding the information around the role of socioeconomic status within the workplace, revising the sections on disabilities and gender identity, and adding a section on intersectionality, this curriculum is designed to equip learners to contribute to building a diverse, equitable, and inclusive organization.

We have updated the module on conducting team meetings and managing conflict to reflect today’s work environment by replacing teleconferences with hybrid and virtual meetings and adding a new case study.

Lastly, we have introduced a new scenario-based module that helps learners understand multicultural, cross-cultural, and intercultural communication and cultural layers. The module also includes a section on cultural values for Central Asian and Middle Eastern countries.

You can use this Managing Business Communication curriculum for training employees across departments. You can include specific modules in field training and management and leadership development programs.

Save your organization’s valuable time and resources with our customizable and always up-to-date eLearning content. Eliminate the need for extensive content development and minimize training delivery costs. Quickly and efficiently connect your team with the latest information they need, maximizing productivity and minimizing time-to-competence. Contact CMR today.

Learn More About Off-The-Shelf Content 

CMR Institute always remains vigilant to the changes in this complex healthcare marketplace. Our commitment to our clients and learners is to quickly make appropriate updates to our content, whether within our rigorous review process or driven by a market shift that needs to be addressed immediately.

Our library is continually updated to reflect the latest developments impacting life sciences professionals, helping to advance knowledge, drive performance, and improve healthcare.

To learn more about these updates or our services, please reach out to us below, to find out how you can use these and many other customizable off-the-shelf training resources to create custom and effective training pathways for your teams. Our innovative and completely customizable learning pathways empower teams to become their very best.

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We understand that a real-world education looks different for all learners. That's why we partner with real-world training experts to develop customizable learning pathways that meet your unique needs.

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