For 2020, we updated the entire program with their training, sales, and HR departments. We developed a sequential yet flexible curriculum that correlated to the 3 levels identified by the client. Level 1 was created to be the foundational piece of the program and designed to be completed in cohorts over the course of one year.
We then structured the more advanced levels 2 and 3 with small chunks of grouped eLearning called microcredentials. The overall program was designed to include certificates to award milestones and motivate participants throughout the program. The program was also designed to coordinate with the client’s internal criteria to provide in-position career advancement.