Do your supplier partnerships often make you feel more like you are driving the wrong way on a one-way street, dodging potential pitfalls along the way?
More than likely, you’ve felt this way at one time or another in your career as a learning leader. But it doesn’t have to be this way.
The healthcare environment continues to be incredibly dynamic and as a result, training organizations increasingly seek partnerships that allow them to enhance their internal capabilities or competencies rather than going it alone.
The Six C's
This approach can result in win-win strategic relationships that allow training teams to extend their ability to respond quickly and cost-effectively to disruptions in the healthcare market. It can also provide the support learning leaders need to extend limited resources including staff and budgets.
But how do you find the types of learning and development (L&D) partnerships that support business results you can be proud of? According to a recent article in Chief Learning Officer magazine, a powerful L&D partnership takes a mutual effort and involves six principles:
- Commitment – both parties are committed to mutual success.
- Communication – regular, open and honest conversations that address project concerns, delays etc.
- Credibility – confidence in the capabilities and expertise of all participants.
- Clarity – ensuring that all expectations are communicated and managed appropriately.
- Cadence – both parties uphold the project with respect to schedules, milestones and deliverables.
- Collaboration – all participants demonstrate behaviors that lead to meeting and/or exceeding expectations.
When I reflect on the many successful client partnerships that I’ve had the privilege to be a part of over the years, they are founded in these principles and have resulted in long-term, mutually successful relationships.
At CMR we know that finding the right educational partner depends on your very specific needs. We also know it can be challenging to know where to start looking so we’ve created a key questions to ask an off-the-shelf provider checklist, to help you get started. For more information, contact us at Solutions@CMRinstitute.org or call us at (800) 328-2615.
Michelle O'Connor, MEd, CMR | President & CEO | CMR Institute
Michelle fosters and builds deep connections between the learning and development profession and the goals of their customers. She stays connected to the larger healthcare community through her board participation in the Life Sciences Trainers and Educators Network (LTEN) and her membership in the Healthcare Business Women’s Association (HBA). In her free time Michelle enjoys being outdoors, reading, and spending time with her family.