Course Overview

MGT-301: Principles of Pharmaceutical Management (3 Credits)
Program(s): CMR and CPM

COURSE CONSULTANTS

THIRD EDITION:

Steven Hicks, EdD
Director, Workforce Development
University of North Carolina
School of Public Health
Chapel Hill, North Carolina

Glenn Rosenthal, MA, MBA, EdD
Chair and Assistant Professor
Department of Pharmaceutical and Healthcare Business
University of the Sciences in Philadelphia
Philadelphia, Pennsylvania

Graduate Supplement
MGT-5301
To earn graduate-level credit, this supplement and course MGT-301 must be successfully completed.

Click here for more information about graduate-level credit.

Who Should Take This Course:
Newly promoted managers and others seeking guidance on management techniques and strategies, sales representatives and others who are preparing for a management role in the pharmaceutical industry, and sales representatives who currently have some management responsibilities.

Career Applications/Benefits:
As numerous changes buffet the healthcare environment, pharmaceutical managers must respond to and integrate rapid changes that affect their work. These changes range from advances in technology and the influence of managed care to the introduction of new products and an increasingly diverse workforce. An effective manager must be prepared to not only manage the daily demands of a stressful work environment, but also to provide leadership and vision to employees in a time of change. This course will benefit those working in the pharmaceutical industry who want to further their career by developing leadership and management skills. The course also has value for pharmaceutical managers who want to become more effective in their management roles.

Course Description:
This course provides an overview of the numerous roles and responsibilities pharmaceutical managers are expected to fulfill in companies. The course also describes the skills that can be developed in order to manage both staff and workload effectively. Through the discussion of leadership theories and the use of case studies directly related to the pharmaceutical industry, the characteristics and behaviors of effective managers can be learned and developed with training and experience. These characteristics and behaviors are emphasized in this course.

Related Courses:
• Business and Management Strategies in Healthcare
• Business and Strategic Planning
• Business Ethics and the Pharmaceutical Industry
• The Pharmaceutical Industry
• Pharmaceutical Marketing

Chapter Content:

Chapter 1: Effective Managers and Leaders
	The Need for Effective Pharmaceutical Managers The Evolution of Leadership Theories
Chapter 2: Managing the Workforce
	Supervising for Performance Performance Coaching and Mentoring Communicating Solving Problems Providing Team Leadership Optimizing Human Resources Valuing Diversity
Chapter 3: Managing the Work
	Self-Management Uniting the Organization Planning Effectively and Managing Change Making Decisions Managing Resources

Learning Objectives:
Upon successful completion of this course, the student will be able to describe how effective managers manage day-to-day tasks and how leadership is required to achieve important goals; describe the various roles of managers, including supervising, coaching, team leading, and human resource functions; and describe the responsibilities of managers which encompass efficient and effective work through self-management, meeting the needs of the organization, making intelligent plans, making appropriate
decisions, and managing resources.