Learning Objectives
Upon successful completion of this course, the student will be able to describe how effective managers manage day-to-day tasks and how leadership is required to achieve important goals; describe the various roles of managers, including supervising, coaching, team leading, and human resource functions; and describe the responsibilities of managers which encompass efficient and effective work through self-management, meeting the needs of the organization, making intelligent plans, making appropriate
decisions, and managing resources.
Who Should Take This Course
Newly promoted managers and others seeking guidance on management techniques and strategies, sales representatives and others who are preparing for a management role in the pharmaceutical industry, and sales representatives who currently have some management responsibilities.
Career Applications/Benefits
As numerous changes buffet the healthcare environment, pharmaceutical managers must respond to and integrate rapid changes that affect their work. These changes range from advances in technology and the influence of managed care to the introduction of new products and an increasingly diverse workforce. An effective manager must be prepared to not only manage the daily demands of a stressful work environment, but also to provide leadership and vision to employees in a time of change. This course will benefit those working in the pharmaceutical industry who want to further their career by developing leadership and management skills. The course also has value for pharmaceutical managers who want to become more effective in their management roles.
Chapter Content
Chapter One: Effective Managers and Leaders
- The Need for Effective Pharmaceutical Managers
- The Evolution of Leadership Theories
Chapter Two: Managing the Workforce
- Supervising for Performance
- Performance Coaching and Mentoring
- Communicating
- Solving Problems
- Team Leadership
- Optimizing Human Resources
- Valuing Diversity
Chapter Three: Managing the Work
- Self-Management
- Uniting the Organization
- Planning Effectively and Managing Change
- Making Decisions
- Managing Resources